Manage receipt of returned goods
You must confirm the
You must record the
-
Stock items.
-
Miscellaneous items.
You can choose to record the
-
Free text items and service/labour items.
This confirmation method is set by default in the SOP Settings - Processing tab, but can be amended for an individual item.
-
Invoice and order items.
You can choose to record despatch by selecting Item requires despatch when you first create the invoice and order item.
You don't confirm
What do you want to do?
Record return of free text and labour/service items
Other tasks
Reference
Processing options (SOP settings / Invoice and order settings)