System Administration home page

The System Administration home page shows information about system usage, site status and background tasks, quick links to common tasks, and some settings.

System Usage Information

• Existing accounts: Shows the number of existing user accounts on Sage 200.

• Logged on accounts: Shows the number of users logged onto Sage 200.

  You can also see who is logged onto Sage 200 by clicking Active Users in the navigation area.

Quick Links

• User management: This takes you to the Users area so you can view and manage user accounts.

  Note: You can also open the Users area by clicking Users in the navigation area.

• Update users: This opens the Manage User Lists screen, so that you can update user details in System Administration when your user accounts have been changed in Active Directory.

  Note: You can also open Manage User Lists by selecting Update users from the Action menu.

• Role management: This takes you to the Roles area so you can add, view and manage roles.

  Note: You can also open the Roles area by clicking Roles in the navigation area.

Site Status

The server and Sage 200 version number are displayed.

Active Background Tasks

Certain tasks in Sage 200, such as creating, updating and deleting databases, may take some time.

A Clean up background tasks option is displayed if background tasks are detected, for example somebody else is attempting to create a database, or a task started the day before has failed.

Before you select Clean up background tasks, check that nobody else is updating Sage 200 in some way. Although cleaning up background tasks will remove failed tasks, it will also interfere with any current long running processes started by other users in Sage 200.

Enforce logon status

By default, logon is automatic.

• To force users to re-enter their Windows credentials to access System Administration and Sage 200, click Enable Enforce Login.

• To make logon automatic click Disable Enforce Login.

Note: You can also select this from the Action menu.

Automatically remove disconnected logins

Sometimes you might be disconnected from Sage 200 unexpectedly. This might happen when you're using the Sage 200 desktop and your PC crashes or shuts down unexpectedly, or when you're using Web Portal and you lose your internet connection or leave your browser open until it times out.

Users that unexpectedly disconnect from Sage 200 during a session are recorded as a 'disconnected login', and the user's Login status is shown as Disconnected.

When this happens, you may see a message that you can't access a feature or item because it's already in use by another user, but that user can be a disconnected login and not currently using that item in Sage 200. To fix this, you will only be able to access the feature or item if you clear the disconnected login that's associated with that user.

• To automatically clear disconnected logins:

  1. Close System Administration.

  2. Restart IIS.

  3. Open System Administration.

  4. Make sure that the user account that you use for Sage 200 Services has access to all companies.

     1. Select Users.

     2. Right-click the Sage 200 Services user and choose Properties.

     3. Select Access All Companies.

  5. Go to the System Administration home page and enable Automatically remove disconnected logins.

  6. Close System Administration.

  7. Restart IIS twice.

  After you enable this setting Sage 200 will check all companies for disconnected logins every 30 minutes and remove them.

  If you disable this setting whilst the process has already started, Sage 200 will finish clearing the disconnected logins for all companies.

• To manually remove individual disconnected logins, open Tools > User login Status and log off users from the Disconnected logins tab. See User Login Status.