Online card receipts (Opayo / Sage Pay)

Note - information

Opayo is the new name for Sage Pay. If you're using Sage 200 Professional versions up to 2020 R1, where you see references to "Sage Pay" in the app, these are referring to the Opayo payment service.

Use this to record details of receipts from customers who pay using Opayo. You can allocate the receipt to an outstanding invoice here or you can allocate the amount later using the Allocation option.

Enter an online card receipt

Open: Sales Ledger > Enter Transactions > Online Card Receipt.

  1. The default merchant Bank account or Nominal account is displayed.

    Note: If the payment currency is different from the bank currency, you must enter exchange rate and bank charge details for the receipt. Bank charge details are in the same currency as the bank account.

  2. Select the customer Code.

  3. Enter the Transaction details.

  4. Enter the Receipt details.

    • Enter the Currency.

      Note: You can only receive payments in currencies which have been agreed by the online payment service provider. This is agreed when you set up your online payment service account with the provider.

    • Enter the Value.

    • Enter the value of any net Settlement discount.

      This is added to the amount received and posted to the Discounts Allowed nominal account.

      • In the UK, VAT on an invoice is only discounted when it is paid within the settlement discount period.

        On each invoice, VAT is calculated by default on the full invoice value. If the invoice is paid within the settlement discount period, a VAT adjustment is required, to account for the discounted VAT.

      • In Ireland, VAT is calculated on the full value of the invoice regardless of any settlement discount.

    Note: You cannot amend the Value or Settlement discount if you are entering receipt details for an orphaned card transaction.

  5. Save the receipt.

    • Select Save to save the receipt without allocating the amount to an outstanding invoice.

      Enter the card details.

    • Select Save and Allocate to save the receipt and allocate to an outstanding transaction.

      Enter the card details and allocation details.

      Note: When you allocate a payment/receipt, the allocation date will default to either today's date or your payment/receipt date. This depends on what you have chosen as the Default allocation date in Sales Ledger Settings.

  6. Note: The receipt retains details of the online payment service reference in case a refund is required in future.