Authorise refunds for Opayo (Sage Pay)

Opayo is the new name for Sage Pay. If you're using Sage 200 Professional versions up to 2020 R1, where you see references to "Sage Pay" in the app, these are referring to the Opayo payment service.

You may not want all your users to be able to refund money received via Opayo.

Users can only refund a receipt from Opayo, when the following two features are authorised for the users role:

Sales Ledger > Advanced > Refund customer Online Receipt
Accounting System Manager > Administration > Online Cards > Can refund

Accounting System Manager > Administration > Sage Pay > Can refund (if you're using Sage 200 Professional versions up to 2020 R1)

To limit the users who can authorise refunds, you may want to remove these features from the majority of your roles, or create a new role for just these features and assign it to specific users.

To add or remove refund features

Open: System Administration > Roles.

Right-click a Role Name and choose Features.
Select or clear the features:
- Sales Ledger > Advanced > Refund customer Online Receipt
- Accounting System Manager > Administration > Online Cards > Can refund
  
  Accounting System Manager > Administration > Sage Pay > Can refund (if you're using Sage 200 Professional versions up to 2020 R1)
Click OK to confirm the settings.