Payment details (sales account)

Open: Sales Ledger > Sales Accounts > Enter New Account.

Open: Sales Ledger > Sales Accounts > Amend Account Details.

Use the Payment tab to enter or amend the settlement discount and payment terms for the customer. You also set the customer account type here.

Account Type

Use the Account types to decide how transactions are stored on individual accounts. You can use all three account types in any mix. Use the account types to balance your need for a detailed breakdown of transactions with your need to save disk space.

The default account type is open item.

You can change a customer account from one type to another. If you change a balance forward account to open item, you will only be able to view details for transactions entered after you made the change.

Settlement discounts

These are default settings that are applied automatically every time you enter an invoice, order or credit note for this customer. These will also default to the discount entered in the Sales Ledger settings.

  • Enter the Settlement discount percentage you offer the customer.
  • Enter the number of days that customer has to pay in to qualify for the discount, in the if paid within box.

Settlement discounts and VAT

  • In the UK, VAT on an invoice is only discounted when it is paid within the settlement discount period.

    On each invoice, VAT is calculated by default on the full invoice value. If the invoice is paid within the settlement discount period, a VAT adjustment is required, to account for the discounted VAT.

  • In Ireland, VAT is calculated on the full value of the invoice regardless of any settlement discount.

Payment terms

This is used to calculate the Due Date for an invoice.

Enter the number of days and select the date the payment terms start from the from drop-down list.

These will default to the payment terms you entered in the Sales Ledger settings.

Due date calculations are only made for invoice transactions. Credit notes always retain the same due date as the entered transaction date.

Invoice Payments

If you use GoCardless for Invoice Payments, you will also need to upload your customer accounts before you send invoices to your customers.

To upload a customer to Invoice Payments, move to the Payment tab, and select Synchronise customer with Invoice Payments.

You do not need to upload customers if you only use Stripe or PayPal.

Note: If a customer was not uploaded at the time that you print an invoice, the Direct Debit payment option for GoCardless will not be available for that particular invoice. Once you upload the customer to GoCardless, all subsequent invoices for that customer will include the option to pay by Direct Debit.

See Upload customers to Invoice Payments (GoCardless).