Amend record of services received

If you have chosen Confirm as Service/Free Text as the receipt method for your Service/Labour and Free Text lines on the Order Processing tab of the POP settings, you can change the record of a received service to indicate whether it has been carried out successfully or not.

This is done by changing the quantity received, which can be either increased or decreased provided the service has not been invoiced.

To amend services received

There are a number of options you can use to search for the item you are interested in. You can search by: order number, supplier reference, internal reference or by supplier account.

Open: Purchase Order Processing > Order Processing > Services/Free Text Received > Amend Services/Text Items Received.

  1. Search for the item you are interested in, using the Select items to amend options.

  2. Select the item from the displayed list.

    Note: To view full detail of the purchase order click View Order.

  3. Enter the revised amount in the Qty Received column (expressed in the buying unit for the item).
  4. Click Save.
See also

Other tasks

Confirm direct delivery goods received

Confirm goods received

Purchase GRNs

Reference

Order processing (POP settings)

Document numbering (POP settings)