Confirm the sales return

You may be asked to confirm the return whenever you Save a new return or amend the return.

You'll only be asked to confirm the return if you have selected Show the order number when order confirmed in the SOP settings (in the Sage 200 desktop).

Open: Sales Order Processing > Sales Returns > New Sales Return

Open: Sales Order Processing > Sales Returns > Amend Sales Return

1. After you create or amend the return, select Save.

2. The return confirmation is displayed, and shows the totals and discounts.

   Note: If you're entering a new return, the Return number will be displayed after you save the return.

   • If you enter return numbers manually, enter the Return number. This must be a unique number.

     Note: You can't change the Return number if you have chosen to Automatically generate order and return numbers in the SOP settings - Document Numbering tab (in the Sage 200 desktop).

3. Enter the Customer order number, if you haven't already entered this in the return details.

   This can be a reference that the customer gives you, such as their name, or their own order number.

4. To confirm the return, select Save.