Add comments to the sales return

Open: Sales Order Processing > Sales Returns > Enter New Sales Return | Return Details.

1. Click Add items.
2. Select Comment line.

3. Enter the details:

   Item line description	Enter descriptive text to be used as the description for the line.
   Show on customer documents	Select this if you want the comments to appear on documents that your customer receives.
   Analysis Codes	Click Analysis Codes to view or change the analysis codes. Note: To change an analysis code, you must have selected Allow amendment of - Analysis codes in the Invoice and Order Entry tab of SOP Settings. Select the required Values from the drop-down lists. To add a new value to this analysis code, click New value. Note: To add new value to an analysis code, you must have selected Add New on Entry when setting up analysis codes in Accounting System Manager.

4. Click Save to add the comment to the return.