Add a comment to sales orders and returns

Open: Sales Order Processing > Sales Orders > Enter New Order - Full | Order Details.

1. Click Add items.

2. Select Comment line.

3. Enter the details.

   • Item line description: Enter descriptive text to be used as the description for the line. For example, you might use comment lines to capture packing instructions or delivery instructions for single items or the whole order.

   • Show on customer documents: Select this if you want the comments to appear on the order acknowledgement and invoice that your customer receives.

   • Show on picking lists: Select this option if you want this comment to appear on the picking lists printed for this order.

     These comments for the order will be included on a separate page in the picking list, as the comments are not specific to a particular warehouse or item.

     The picking list includes separate pages for each warehouse, which contain the picking list details of the individual items in the order. To change the picking list details for order items on the warehouse picking list pages, edit the item (standard item or free text) and select Picking List.

   • Analysis Codes: Click Analysis Codes to view or change the analysis codes.

     Note: To change analysis codes, you must have selected Allow amendment of - Analysis codes in the Invoice and Order Entry tab of SOP Settings.

     Select the required Values from the drop-down lists.

     To add a new value to this analysis code, click New value.

     Note: You must have selected Add New on Entry when setting up analysis codes in Accounting System Manager.

4. Click Save to add the comment to the order.