Amend goods returned
This activity is about changing the quantity of goods previously recorded as despatched to your supplier. This is only possible provided a credit has not been recorded for the goods, as credited goods are not displayed for amendment.
The quantity can be either increased or decreased. However, an increase in quantity cannot exceed the outstanding amount pending despatch for the purchase return.
If you are dealing with a batch/serial numbered item the recorded batch/serial numbers are amended to match the quantity returned. This involves selecting or clearing the returned items by batch/serial number.
Amending goods returned results in:
- A change in stock levels.
- A movement history stored, provided your system is set to store this information.
To amend goods despatched
There are a number of options you can use to search for the goods you are interested in. You can search by return number, supplier reference, internal reference or by supplier account.
Open: Purchase Order Processing > Order Processing > Goods Received/Despatched > Amend Goods Despatched.
- Search for the item you are interested in using the Select items to amend options.
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Select the item from the displayed list.
Note: To view full details of the purchase return click View Return.
- Enter the revised amount in the Qty Despatched column, expressed in the buying unit for the item.
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Batch/serial numbered item: select or clear the check box to select or clear the displayed batch/serial numbers and click OK. Click Amend Batch/Serial to display the batch/serial numbered items which can then be amended.
During this activity other processes can access the displayed batch/serial numbered items. When you select an item, the system checks if this has occurred; and if so, the item is displayed in red. If this is the case, you will need to select another numbered item from the displayed list.
Tip:When dealing with batch/serial numbered items you can also use:
- Find: To search for batch/serial numbered items.
- Show details: To view further information such as the item's supplier and goods in details.
- Click Save.