Amend despatch of free text service/labour items
If you are despatching free text and service/labour items separately, use the Amend Service Free Text Items for Invoice option. You can reprint the despatch note if required.
Before you begin
- You must have selected Confirm as Service/Free Text for Order line despatching, in the SOP settings Processing tab.
To amend despatch of free text and service/labour items
Open: Sales Order Processing > Order Processing > Confirm Services and Free Text Items > Amend Service/Free Text Items For Invoice.
- Select the despatched order lines that you want to amend using the Select items to despatch options.
- Click Display. The order lines that have been despatched but not invoiced, are displayed.
- Select an order and click Amend.
- Amend the despatch quantity.
- Click Save to confirm the changes.