Reprint invoices for sales orders

How to

Reprint an invoice

Use this to print another copy of an invoice for a sales order. The invoice will include the text "COPY" in the header to show it's a reprinted copy.

Open: Sales Orders > Document Printing > Reprint Invoices

1. Choose which invoices you want to reprint.

   • Select All invoices to show all printed invoices.

   • Select Single invoice to show a particular invoice.

   • Select Invoice date to show all invoices with a specific document date.

   • Select Single customer to show invoices for a particular customer.

   • Select Single order to show invoices for a particular order number.

     Tip: To see a detailed list of your orders, select Find Order.

2. Select Display Items to show a list of invoices to be reprinted.

   • If there are a number of matching invoices, you'll be asked to select the invoices that you want.

   • Only invoices that have already been printed.

   • Cancelled invoices are not displayed as they can't be reprinted.

3. Select all the individual invoices you want to reprint, then select Print.

   The invoices are produced as PDF documents. You can then view and print the documents, or download them to your device. You can also view your documents later from the print spooler. See Print reports and documents from the spooler.

   Note: The invoice is printed using the default layout for the customer, which is set as the Sales invoice layout in the customer account Documents tab. You may have chosen a different layout when you printed the original invoice.

Change the customer address of a printed invoice

If your customer's address has changed since you first printed their invoice, you can reprint the invoice with the new address.

1. Select Amend Address for the invoice.

2. Enter the new address, or select Copy address from customer to use the address set on the customer's account.

   Note: If you enter a new address here, the address is saved for this invoice, but the address on the customer's account is not updated.

3. Select Save.

   You can now reprint the invoice with the new address.

Change other details of a printed invoice

• If you need to change the customer order number, you can amend the customer order number on the sales order (if all invoices have not been posted), and then reprint a new invoice.

• If you need to change the date, you need to cancel this invoice (in the Sage 200 desktop) and then print a new invoice.