Confirm the sales return

You will be asked to confirm the return whenever you Save a new return or amend the return.

Open: Sales Orders > Returns > New Sales Return

Open: Sales Orders > Returns > Amend Sales Return

  1. After you create or amend the return, select Save.

  2. The return confirmation is displayed, and shows the totals and discounts.

    Note: If you're entering a new return, the Return number will be displayed after you save the return.

  3. Enter the Customer order number, if you haven't already entered this in the return details.

    This can be a reference that the customer gives you, such as their name, or their own order number.

  4. To confirm the return, select Save.