Reprint invoices for sales orders

Note - information

Use this to reprint invoices for sales orders that you entered in the Sales Order Processing module. If you want to reprint invoices from the Invoicing module, see Print or reprint invoices and credit notes (from Invoicing).

Reprint an invoice

Use this to print another copy of an invoice. The invoice will include the text "COPY" in the header to show it's a reprinted copy.

Open: Sales Order Processing > Document Printing > Reprint Invoices.

  1. Choose which invoices you want to reprint.

    • Select Invoice no to show a particular invoice number.

    • Select Invoice date to show all invoices with a particular document date.

    • Select Order no to show all invoices for a particular sales order.

    • Select a customer Code to show all invoices for a particular customer.

  2. Select the invoice to reprint.

    The list only shows invoices that have already been printed.

    Cancelled invoices are not displayed as they can't be reprinted.

    Tip: You can use Ctrl+click to select multiple items.

  3. Click Print to reprint the invoices.

Change the customer address of a printed invoice

If your customer's address has changed since you first printed their invoice, you can reprint the invoice with the new address.

  1. Select the invoice and then select Amend Address.

  2. Enter the new address, or select Copy from Customer to use the address set on the customer's account.

    Note: If you enter a new address here, the address is saved for this invoice, but the address on the customer's account is not updated.

  3. Select Save.

    You can now reprint the invoice with the new address.

Change other details of a printed invoice

Note - information

You can't change most of the information on an invoice because it is a legal document once it has been printed.

  • If you need to change the customer order number, you can amend the customer order number on the sales order (if all invoices have not been posted), and then reprint a new invoice.

  • If you need to change the date, you need to cancel this invoice and then print a new invoice. See Cancel sales invoices and credit notes.