Amend goods despatch (non traceable)
This explains how to change the amount despatched on an order for non-traceable items. You can choose whether you want to keep items allocated to the order. You can reprint the despatch note if required.
Outcomes
- Items are added or removed from the despatch note.
- The overall stock quantity is updated.
- If you have integrated with Project Accounting, are using Work In Progress (which is selected in the Project Accounting Settings | Posting tab) and you chose to Update stock quantities when order despatch is confirmed in the SOP Settings Processing tab:
- Costs posted to the WIP account are adjusted.
- The WIP value is updated with the adjusted costs, including uplift.
To amend goods despatch
Open: Sales Order Processing > Order Processing > Goods Despatched and Received > Amend Goods Despatched.
- Select the despatched order lines you want to amend, using the Select items to despatch options.
- Click Display. Despatched order lines, which have not been invoiced, are displayed.
- Select an order line from those displayed and click Amend.
- Amend the despatched quantity. This amount must a multiple of the item's selling unit.
- When you have finished amending the despatch quantities, click Save.
Tip: If you have recorded any tracking or shipping information with the despatch, then some of these details may need to be changed, for example the weight or number of pieces. You can update tracking information for the despatch by using Amend Tracking Information. See Tracking and shipping information for a despatch.