Enter customer sales receipts

Find this screen

Open: Sales Ledger > Enter Transactions > Receipt

Open: Cash Book > Payments and Receipts > Sales and Purchase > Sales Receipt

Note: You can enter payments in the Cash Book as well as the Sales Ledger.

How to

Enter a customer receipt

Open: Sales Ledger > Enter Transactions > Receipt

  1. Select the Bank account.

    Note: If you haven't created any bank accounts in the Cash Book, you can select the Nominal account you want to use. If you use the Nominal account, you cannot enter foreign currency transactions.

  2. Click Clear or tab to the Code field.

  3. Choose the customer from the Code, Short Name or Postcode drop-down list.

  4. Enter the receipt details.

    • Date - This defaults to today's date.

    • Reference and Second reference if required.

    • Cheque value - Enter the amount.

    • Settlement discount - if applicable.

  5. To save the receipt:

    • Select Save to save without allocating.

    • Select Save and allocate to allocate the receipt payment.

      Note: When you allocate a payment/receipt, the allocation date will default to either today's date or your payment/receipt date. This depends on what you have chosen as the Default allocation date in Sales Ledger Settings.

    • If you entered a receipt whilst you're reconciling your bank account, you can click Save & Create Rule to create a bank feeds rule for this transaction, to save you entering it again the next time.

Enter a foreign currency receipt

When you choose a foreign currency customer, additional cheque currency, exchange rate and bank charges boxes are displayed.

The receipt is posted to the following ledgers:

  • Sales Ledger - in the currency of the customer's account.

  • Cash Book - in the currency of the bank account. If the customer account and bank account use different currencies the value is converted using the exchange rate entered on the receipt.

  • Nominal Ledger - in your base currency, using the exchange rate set of the receipt. If the customer and bank account are in the same currency, then the exchange rate set in on in Accounting System Manager is used.

Enter the following additional details:

  1. Currency - The customer's currency is entered by default. Select a different currency if required.

  2. Exchange rate - The current rate is displayed. Click to change this.

  3. Bank charges - Enter if applicable. Bank charges are entered in the same currency as the bank account.

    Note: If you want bank charges to be included in your VAT return, then don't enter your bank charges here. Instead, you should enter the bank charges as a separate Nominal Vatable Payment or Nominal Vatable Receipt, using the appropriate VAT rate.

Note: If you are using a nominal bank account to record your bank transactions then you can only record transactions in the currency set on the customer's account.

Enter foreign currency receipts in a third currency

There may be an occasion where you have a foreign currency customer who pays you in another currency. For example, your Canadian customer pays you in US dollars. This is then paid into your sterling bank account.

The key point here is that you decide the amount that is posted to your customer's account. Say the payment is for US $75, this is roughly the same as CAD 100 depending on the exchange rate. When you enter the payment, you must decide whether you want the US $ payment to be equivalent to CAD 100. This is the amount that is posted to your customer's account to be allocated.

  1. Choose the currency for the payment from the Cheque currency drop-down list.

  2. Enter the amount of the payment in the Cheque value box. This is in the currency of the payment, e.g. US dollars.

  3. If applicable, enter the settlement discount amount.

  4. Enter the amount that you want to post to customer's account in the Customer cheque value box. This is in the customer's currency, e.g. CAD dollars.

  5. The Exchange rate is displayed. Click to change the exchange rate.

  6. Enter the Bank charges, if applicable. Bank charges are entered in the same currency as the bank account.

    Note: If you want bank charges to be included in your VAT return, then don't enter your bank charges here. Instead, you should enter the bank charges as a separate Nominal Vatable Payment or Nominal Vatable Receipt, using the appropriate VAT rate.

  7. The value of the payment is shown in the Net bank cheque value after charges box. This should be the same as the amount paid into your bank account.

  8. Save the payment.

    • To save the payment without allocating, click Save.

    • To save the payment and allocate it to an invoice, click Save and Allocate.

Enter a card payment using Opayo

Note - information

Opayo is the new name for Sage Pay. If you're using Sage 200 Professional versions up to 2020 R1, where you see references to "Sage Pay" in the app, these are referring to the Opayo payment service.

If you subscribe to Opayo and have linked Sage 200 to your Opayo account, you can enter card payments directly into Sage 200. See Take card payments with Opayo (Sage Pay).

Open: Sales Ledger > Enter Transactions > Online Card Receipt

See Online card receipts (Opayo / Sage Pay).


Useful info

Receipts with settlement discounts

A settlement discount is where you offer a discount if your customer pays an invoice early. You usually specify the number of days the invoice has to be paid within to qualify for the discount.

In the UK, if the invoice is paid within the settlement discount period, VAT is only charged on the discounted amount (Goods value minus Discount value).

In Ireland, VAT is calculated at the goods value regardless of any settlement discount.

If the invoice is paid within the agreed number of days, then you allow the full discount value when you enter the payment.

Foreign currency receipts with bank charges

This is the amount that you are charged by your bank for processing a foreign currency receipt. Depending on your bank, this charge can be shown on your bank statement in two ways:

  • As two separate entries; the sterling value of the receipt and the charge

  • As a single entry; the sterling value of the receipt minus the charge.

To make it easier for you to reconcile your bank account, there are also two ways you can enter this into Sage 200.

  • As two separate transactions.

    1. Enter the receipt.

    2. Enter the bank charge using the Nominal Non-Vatable Receipt, or Nominal Vatable Receipt using the appropriate VAT rate.

    This method creates two transactions which you can then match with the two transactions on your bank statement.

  • As a single transaction.

    Enter the receipt and the bank charges using the Sales Receipt

    This method creates one transaction which you then match with the single transaction on your bank statement.

    Note: If you want bank charges to be included in your VAT return, then don't enter your bank charges here. Instead, you should enter the bank charges as a separate Nominal Vatable Payment or Nominal Vatable Receipt, using the appropriate VAT rate.

Whichever method you use, you record the receipt amount in the original currency and the bank charge in the same currency as the bank account. When the receipt is saved, the customer account balance is updated by the currency value and the bank account and nominal accounts in the sterling equivalent.

If there is an exchange rate gain or loss between the transactions, and you have chosen to use foreign currency revaluation with your accounts, this is dealt with by Sage 200 automatically.

Receipts with a currency gain or loss

If you are using Foreign Account Revaluation (Sales Ledger settings | Processing), the currency gain or loss is calculated automatically.

If the exchange rate used for the receipt is different to the exchange rate used for the invoice, Sage 200 automatically works out the currency gain or loss and posts it to the Nominal Ledger, when the receipt is allocated. When this occurs, the following additional transactions are posted with a reference of REVALUE:

  • For a currency gain

    Nominal Account Debit Credit
    Debtors Control Account Amount of gain

     

    Revaluation Account   Amount of gain
  • For currency loss

    Nominal Account Debit Credit
    Debtors Control Account  

    Amount of loss

    Revaluation Account Amount of loss  

If you are not using Foreign Account Revaluation, you must post a separate nominal journal to account for the currency gain or loss.

Create rules for bank feeds reconciliation

If you enter a payment or receipt whilst you're reconciling your bank account, you can click Save & Create Rule to create a bank feeds rule for this transaction, to save you entering it again the next time.

For example, if you make a regular payment for your energy bills each month, you could set up a rule that recognises your bank payment to the energy company, and then creates the matching nominal transaction for you.

You can create bank feeds rules whenever you add a new transaction in Bank Feeds Reconciliation.

See Bank feeds rules.


Questions

What if I make a mistake

To maintain the integrity of your data, you can't delete transactions once they're posted. However, you can make corrections which creates a reverse transaction with the same details as the original and a new transaction with your changes.

See Amend or correct financial transactions.

Why can't I change the exchange rate?

This could be for two reasons:

  1. The customer and bank account use the same currency. You can't change the exchange rate on the receipt. The receipt is posted to the Nominal Ledger using the exchange rate in Accounting System Manager
  2. The exchange rate is not set to be Amendable. To check or change this, go to Accounting System Manager > Settings > Currencies and Exchange Rates | Settings.

Why is the date highlighted red?

This is because the date entered is either outside the acceptable date range you've set in the System Settings.

Check the date and try again.

Note - information

Sage is providing this article for organisations to use for general guidance. Sage works hard to ensure the information is correct at the time of publication and strives to keep all supplied information up-to-date and accurate, but makes no representations or warranties of any kind—express or implied—about the ongoing accuracy, reliability, suitability, or completeness of the information provided.

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