Reconnect a company database (SPP)

This is only applicable to Sage 200 Professional deployed via the Sage Provisioning Portal.

This feature is only available from Sage 200 Professional 2025 R1 version onwards.

When you update to a new version of Sage 200 Professional deployed via the Sage Provisioning Portal, you can use the Import databases feature (in SPP) to copy the databases from your previous site to your new site. For help on how to upgrade your site in SPP, see Knowledgebase article: Sage 200 Professional – Deployed via the Sage Provisioning Portal (Sage Partner Cloud) – Upgrade FAQs (opens in a new tab).

After you have imported the databases to your new site in SPP, you must reconnect each company database in System Administration. This will configure the connection to the company database on your new site.

Note: You must first reconnect your administration configuration database before you can reconnect your company databases. See Reconnect an administration configuration database (SPP).

To reconnect your company database:

Open: System Administration

Select Companies.
Select the company, then select Action > Reconnect.
Select the company database that you imported to your site in the Sage Provisioning Portal, then select Reconnect.

Tip: You can see which companies in the list need to be reconnected, as their Database Name will be blank.

Repeat these steps to reconnect each company database that you have imported.