Amend services returned

If you are recording your the return of services separately, use the Amend Services/Free Text Items for Credit option. You can reprint the despatch note if required.

To amend services received

Open: Sales Order Processing > Order Processing > Confirm Services and Free Text Items > Amend Services/Free Text Items for Credit.

1. Select the relevant return, using Select items to Receive criteria options.
2. Click Display.

3. Select the item from the displayed list and click Amend.

   Note: To view full detail of the click View Return.

4. Enter the revised amount in the Qty Received column.
5. Click Save.