Sage 200c  Professional

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Record customer credit notes

How to enter a credit note

Open: Sales Ledger > Customer List > Credit Note.

  1. Select the customer account you want to add an invoice to.
  2. Enter the details

    • Enter the Credit Note date.

    • To check that the Reference and date combinations are unique, click the button.
  3. Enter the Goods value.

    The discount values are calculated automatically. You can change these if required.

  4. Enter Nominal & VAT Analysis:

    When you select a customer account, the default nominal code and default VAT code from the customer's account are entered. You can override these if required.

    • Accept or amend the VAT analysis for each item on the sales invoice.

      If you are working with goods items which have different VAT rates applied to them, ensure the VAT value in the VAT analysis matches the VAT value for the transaction.

    • Accept or amend the Nominal account specified.

      You can change the Narrative to make it more meaningful for your business.

      Note: Both positive and negative values can be entered in the goods value for nominal analysis.

  5. Enter the Project Analysis.

    If you want to assign the invoice to a project enter the project details on the Project Analysis tab.

    Note: The Project Analysis tab is only available if you are using the Project Accounting module.

  6. Click Save.

How to enter a foreign currency credit note

  1. Select the customer account.
  2. Enter or amend the exchange rate. Click to change exchange rate.

    You always enter the goods value in the currency specified on the customer's account.

  3. If the customer account is in a different EU currency, and the invoice is a triangulated transactions select Triangulated.

    This makes sure that the transaction is marked with the correct indicator on the EC Sales list.

  4. Enter the remaining invoice details as above.
  5. Click Save.

How to enter a free text credit note

Open: Enter Transactions > Free Text Invoice.

  1. Select the customer account.
  2. Enter the Credit Note header details

    • Their reference
    • Credit Note date
    • Exchange rate

  3. Enter the line details:

    • Description
    • Quantity
    • Unit Price
    • VAT Code
  4. Enter the nominal account.

    The nominal account specified on the customer account is displayed by default.

    Note: If the nominal account is not a valid account, a warning message will appear. If you continue with the posting without changing the nominal account, the invoice will be posted to the suspense account.

  5. Click Save. This prints the credit note.